88b8 Privacy Policy
We place the highest importance on your personal information. This policy describes in detail how 88b8 collects, uses, and protects your data.
Introduction and Purpose
88b8 is a safe and reliable online gaming platform committed to providing the best experience for Bangladeshi players. Earning and maintaining your trust is our top priority. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information.
By using this platform, you are considered to have given your consent to the terms described in this Policy. If you disagree with any part of this Policy, please refrain from using our services and contact our support team.
What Information We Collect
88b8 only collects information that is necessary to operate our services. The categories of information collected are described below:
2.1 Information Provided at Registration
- Full name (in Bengali or English)
- Date of birth (for age verification — only accounts for users aged 21 or above are accepted)
- Email address
- Mobile number
- Preferred currency and language
2.2 Identity Verification Information (KYC)
To ensure secure transactions and prevent fraud, 88b8 may request identity verification documents in certain situations, such as:
- Copy of National ID (NID) or passport
- Verification of bank account or mobile financial service (bKash, Nagad, Rocket, Upay) details
- Proof of address documents (where applicable)
2.3 Information Collected Automatically During Use
- IP address and device information
- Browser type and version
- Operating system
- Login time and date
- Pages visited and gaming activity logs
- Information obtained from cookies and similar tracking technologies
2.4 Financial Transaction Information
To process deposits and withdrawals, we collect relevant payment information. This includes transaction IDs, amounts, and identifying details of the payment method used. We never store full card numbers or mobile banking PINs.
Purpose of Information Use
88b8 uses collected information only for the following purposes:
- Account management: To create, verify, and manage your account.
- Service delivery: To smoothly operate gaming, betting, deposit, and withdrawal services.
- Security and fraud prevention: To detect suspicious activity and keep your account secure.
- Age verification: To ensure that only users aged 21 or above are using the services.
- Customer support: To resolve your questions and issues promptly.
- Legal obligations: To meet applicable legal requirements.
- Platform improvement: For analytical purposes to further improve the user experience.
- Communication: To send important account-related notices and updates (promotional communications only with your consent).
Information Sharing and Disclosure
88b8 may share your information with third parties in specific, limited circumstances. Those circumstances are clearly outlined below:
4.1 Service Partners
We work with trusted service providers for specific tasks such as payment processing, technical support, and anti-fraud verification. These organizations receive only the information necessary for the relevant task and are contractually bound to uphold our privacy standards.
4.2 Legal Obligations
We may be required to disclose information under court orders, valid requests from government regulatory bodies, or applicable law. In such cases, we will provide only the information legally required.
4.3 Business Changes
In the event of a business merger, acquisition, or asset transfer, your information may be transferred. In such situations, we will notify you in advance and the new authority will maintain standards consistent with this Policy.
4.4 With Your Consent
Before sharing information for any purpose other than those stated above, 88b8 will always obtain your explicit consent.
Cookies and Tracking Technologies
88b8 uses cookies and similar technologies to improve your experience and ensure the smooth operation of the platform.
5.1 Essential Cookies
These cookies are necessary for the core functionality of the platform — for example, maintaining login sessions, validating security tokens, and remembering your preferences. Without them, the site will not function properly.
5.2 Analytics Cookies
We use analytics cookies to understand which pages are visited most, which games users play most, and where issues arise. This information is always analyzed in aggregate and is never used to identify any individual.
5.3 Cookie Controls
You can disable cookies at any time by changing your browser settings. Please note that disabling essential cookies may affect some functionality of the platform.
Data Security Measures
88b8 applies industry-standard technical and organizational measures to protect your information. The key components of our security infrastructure are described below:
- SSL Encryption: All data exchanged between the platform and your device is protected by 256-bit SSL encryption.
- Data Encryption: Sensitive information stored at rest (passwords, payment details) is kept in encrypted form.
- Access Controls: Only authorized personnel can access data, strictly according to their job requirements.
- Regular Security Audits: Our systems undergo regular security reviews and testing.
- Two-Factor Authentication (2FA): You can enable this option for additional protection on your account.
- Firewall and Intrusion Detection: Our servers are protected by advanced security technologies.
Data Retention Period
88b8 retains your information only for as long as necessary or legally required. The core retention principles are set out below:
- Active accounts: All relevant information is retained while your account remains active.
- After account closure: Financial transaction records and identity verification information may be retained for a defined period in accordance with legal requirements.
- Promotional data: Information used for communication is deleted immediately upon your opt-out.
- Analytics data: Aggregate analytics data from which personal identifiers have been removed may be retained for a longer period.
Once the defined retention period has ended, your information is securely destroyed or permanently anonymized.
Your Rights and Controls
You have significant rights over your personal information. 88b8 respects these rights and supports you in exercising them:
8.1 Right to Access Information
You have the right to know what information we hold about you. You can contact us at any time to request a copy of your stored information.
8.2 Right to Correct Information
If any of your information is inaccurate or outdated, you have the right to request a correction. You can update general information yourself from your account settings.
8.3 Right to Delete Information
In certain circumstances, you may request that your information be deleted. However, where legal obligations apply, some information may not be possible to delete before the defined retention period ends.
8.4 Right to Object to Processing
You have the right to object to marketing communications or certain types of data processing that work against your personal interests.
8.5 Right to Withdraw Consent
You always have the right to withdraw your consent to any data processing activity. This will not affect the lawfulness of processing carried out prior to your withdrawal.
Protection of Minors
88b8 provides services only to users aged 21 or above. We do not knowingly collect personal information from anyone under the age of 21.
Age verification measures are in place during the registration process, and age is confirmed through identity verification where necessary. If a minor's information reaches us by any means, the relevant account will be closed and the information deleted as soon as this becomes known.
If you believe a minor is using our platform, please contact us immediately.
Third-Party Services
88b8's platform works with various game providers, including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, Microgaming, and NetEnt, to operate games. These providers follow their own privacy policies.
For payment services, transactions are carried out via bKash, Nagad, Rocket, Upay, and bank transfer. These payment platforms have their own privacy policies, which can be found on their respective websites.
88b8 is not responsible for the data practices of these third parties. However, we work only with trusted and internationally recognized providers.
Policy Changes and Updates
88b8 reserves the right to update this Privacy Policy from time to time to keep it in line with its services, technology, and applicable laws.
For significant changes, we will notify you in the following ways:
- By displaying a notice on the platform.
- By sending a message to your registered email address.
- By noting the date of the latest update on this page.
Continued use of the platform after changes have been made will be taken as your agreement to the updated Policy. We therefore encourage you to review this page regularly.
Contact and Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, our dedicated support team is always here for you.
Ways to contact 88b8:
- Live Chat: 24 hours, 7 days a week — support available in Bengali and English.
- Email: [email protected]
We take your complaints seriously and act quickly to resolve them. Our goal is to ensure your complete satisfaction on any privacy-related matter.