Frequently Asked Questions
Answers to all your questions about 88b8
Bonuses, withdrawals, devices, VIP, and deposits — whatever question you have, all the answers are arranged on one page.
Both new and experienced players often have various questions while using 88b8. So that you don't have to contact support repeatedly, we have grouped the most frequently asked questions into five categories and compiled them on this page. From bonus terms to withdrawal rules, playing on mobile to VIP benefits — you will find straightforward answers on every topic. If your question isn't listed here, our live chat is open at all times.
Bonus Terms & Conditions
No, the welcome bonus can only be claimed once per account. It is a 100% bonus on the first deposit for new players, up to ৳20,000. If the same person tries to claim the bonus repeatedly by opening multiple accounts, those accounts may be cancelled. Play on one account and enjoy VIP benefits over the long term.
A wagering requirement means that to withdraw winnings from a bonus, you must place bets totalling a set multiple of the bonus amount. At 88b8 this rate is 20x. The calculation applies only to the bonus amount — not the deposited funds. For example, if you receive a ৳1,000 bonus, you must wager ৳1,000 × 20 = ৳20,000 before you can withdraw bonus winnings.
Yes, you can cancel an active bonus if you wish. However, cancelling a bonus will also cancel all winnings earned from that bonus. If you want to cancel the bonus and withdraw your original deposited funds, let the support team know via live chat — they will make the process straightforward.
Open an account at 88b8 and make your first deposit — the bonus is added to your account automatically. The bonus activates with a minimum deposit of ৳200. For example, depositing ৳1,000 gives you a ৳1,000 bonus, bringing your total balance to ৳2,000. The maximum bonus is ৳20,000.
Withdrawal Questions
Yes, you can withdraw winnings from a bonus, but you must first meet the wagering requirement. For example, if you receive a ৳1,000 bonus, you must wager a total of ৳20,000 using that bonus. Once the requirement is met, you can withdraw both the bonus and any winnings from it. Your directly deposited funds can be withdrawn at any time.
The standard processing time for withdrawals at 88b8 is within 1 hour. Withdrawals via bKash, Nagad, Rocket, or Upay are all processed quickly. Bank transfers may have additional processing time on the bank's side. You receive the same quality of service whether you request a withdrawal at night or during the day.
The minimum withdrawal amount at 88b8 is ৳500. Withdrawal requests below this amount are not accepted. Submit a withdrawal request only once at least ৳500 has accumulated. To find out about any maximum limit, contact us via live chat.
First confirm that you entered the correct mobile number or bank account number. Funds normally arrive within 1 hour; if they still haven't arrived after that, share your withdrawal reference number in live chat. The support team will verify and resolve it promptly. For bank transfers, delays on the bank's side may also occur.
Device & Technical Issues
On an Android phone, open 88b8.lat in Chrome, tap the three-dot menu on the right, and select "Add to Home Screen". On an iPhone or iPad, open the site in Safari, tap the share icon at the bottom, and choose "Add to Home Screen". It will work like a separate app — no download required.
If the connection drops, reopen your browser and log in again. Most games automatically resume from your last position, or the result of that round is saved on the server. If your bet was deducted but the game did not complete, contact live chat with the name of the game and the time it occurred.
Yes, 88b8 is fully mobile-friendly. The site works correctly on all modern browsers — Chrome, Firefox, Samsung Internet, or Safari. Slots, live casino, or sports betting — every section is easy to use on a touchscreen. A stable internet connection makes the experience even smoother.
88b8 works on Android smartphones and tablets, iPhones and iPads, and Windows or Mac laptops and desktops. You can play directly in the browser without installing a separate app. If games are slow to load on an older operating system, try updating your browser.
Start by clearing your browser cache — in Chrome go to Settings > Privacy > Clear browsing data and delete "Cached images and files". Then close the browser and reopen it. If the problem persists, check your network connection or try switching between mobile data and Wi-Fi.
VIP & Cashback
88b8 has five VIP levels:
Bronze — up to 0.2% weekly cashback.
Silver — up to 0.5% weekly cashback.
Gold — up to 0.7% weekly cashback.
Platinum — up to 1.0% weekly cashback.
Diamond — up to 1.2% weekly cashback. Each level comes with more benefits and priority service.
Bronze — up to 0.2% weekly cashback.
Silver — up to 0.5% weekly cashback.
Gold — up to 0.7% weekly cashback.
Platinum — up to 1.0% weekly cashback.
Diamond — up to 1.2% weekly cashback. Each level comes with more benefits and priority service.
Each week, cashback is credited to your account at a fixed rate based on your VIP level and your total wagering for the week. For example, at Gold level you receive up to 0.7% cashback. The amount is added directly to your balance and is generally paid at the start of each week.
The more actively you play at 88b8, the faster you move up. Levels are upgraded based on regular wagering and overall activity. When a specific threshold is reached you will be notified, and the benefits of the new level will be activated automatically. Contact live chat for more details.
Higher VIP levels bring a higher weekly cashback rate, as well as priority support, access to special promotions, faster withdrawal processing, and a dedicated account manager. Diamond-level members receive the most benefits and have exclusive offers available to them.
Deposits
Log in to your 88b8 account, go to the deposit section, and select bKash. Send the specified amount from your bKash app to the merchant number displayed. After payment, confirm with the transaction ID. Funds will be added to your account within a few minutes. If you have any issues, get help via support chat.
88b8 currently offers five deposit methods: bKash, Nagad, Rocket, Upay and bank transfer. For bank transfers you can use major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, or Islami Bank. The minimum deposit of ৳200 applies equally to every method.
88b8 does not charge any deposit fee of its own. However, mobile financial services such as bKash, Nagad, or Rocket may apply their own transaction charges — this is part of those providers' policies and is outside 88b8's control. Bank transfers may also carry the bank's own charges.
The minimum deposit amount at 88b8 is ৳200 — this is the same for all methods. Whether you deposit via bKash, Nagad, Rocket, Upay, or bank transfer, the minimum is ৳200. This same minimum also applies for the welcome bonus.
Have more questions? We're here whenever you need us
If you can't find the answer to your question on this page, don't worry — the 88b8 support team is ready to help in Bengali and English, seven days a week, 24 hours a day.
Live Chat — any time, instant response
Email: [email protected]